Shipping policy

Teddy Alexander charges a flat rate for standard delivery within the US. Orders over $80 USD with standard delivery will be delivered for FREE. (However from time to time Teddy Alexander reserves the right to offer free delivery.)

Your order can take up to 2 business days to be dispatched. Once dispatched, Orders can take from 2-5 business days to arrive and orders to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7 – 12 business days.

Please note: Teddy Alexander will not be held liable should your parcel go missing and we will not be able to offer a refund or replacement for your order.

Once your order has been dispatched, we will send you a shipping confirmation email with your tracking number. Please note the number will not be traceable for at least 4 hours.

If your order has not arrived within the allotted time or if there is a problem with your order, please contact us at @itsteddyalexander.

Outside the U.S

Teddy Alexander charges a flat rate of for standard delivery to the rest of the world. Orders over $80 USD will be delivered for FREE.

Once dispatched, standard orders can take up to 18 business days depending on your location.

Teddy Alexander will not be held liable should your parcel go missing and we will not be able to offer a refund or replacement for your order.

Once your order has been dispatched, we will send you a shipping confirmation email with your tracking number. Please note the number will not be traceable for at least 4 hours. 

If your order has not arrived within the allotted time or if there is a problem with your order, please contact us at @itsteddyalexander so that we can launch an investigation.

Order Tracking

Once your order has left our warehouse you will receive an email with a tracking number. You able to track your order using your tracking number sent via email. When you receive your tracking number please allow up to 4 hours for the number to become valid and trackable.